Read the summary and the most important questions on Cdm

• 1 Introduction

• which research areas are there with cultural diversity management?

  artefacs (produce)

  meaning ( think/ feel)

  interactions (do)

  society

  organization

• 2 Practicalities the justice vs businesscase

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• What are the organization factors that make the difference in cultural diversity?

  Leadership style

  Communication instruments

  Hr parctices (recruitment)

  Assessment

• What are relational conflicts?

  Increase relational conflict = decrease performance. Negative effect on performance. Task conflict can become a relational conflict.

• what are the critical reflections on diversity management studies? according to Zanini, Janssens, Benschop and Nkomo (2010)?

  1. They consider identity as an objective entity, rather than acknowledging their social constructed nature.
  2. comparisons are not made between groups but by taking the white men as reference
  3. simplify the organizational and social contexts.

• why this article Zanini, Janssens, Benschop and  Nkomo (2010)?

  because it is time for the cultural diverstiy community to stock of the new theoretical insights and to determine which direction researchers should go.

• what are the conclusions of this article? Zanini, Janssens, Benschop and Nkomo (2010)?

  more empirical observations in organizational settings (workfield)

  plea for diverstiy studies that actively search for emancipating forms of organization.

• Why this research? Ogbonna and Harris (2006)?

  Research of managing a diverse workforce has been focussed on quite narrow issues  and has a tendency to simplify the problems.

• what did existing literature say? ogbanna and Harris (2006)

  the existing conceptualisations and the diversity and equality have their limitation. they are typicalle based on labour market and economic data.

• How did they do it? Ogbonna and Harris (2006)?

  Qualitative research in a bakery, observation, interviews and document analysis.

• what can we do with it? Ogbonna and Harris (2006)

  linguistic ability fuels horizontal and vertical discrimination.

  this study supoorted that the term (ethnic minority) is not specific enough