Summary Essentials of Organizational Behavior, Global Edition

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ISBN-10 1292221410 ISBN-13 9781292221410
174 Flashcards & Notes
2 Students
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This is the summary of the book "Essentials of Organizational Behavior, Global Edition". The author(s) of the book is/are Stephen P Robbins Timothy A Judge. The ISBN of the book is 9781292221410 or 1292221410. This summary is written by students who study efficient with the Study Tool of Study Smart With Chris.

Summary - Essentials of Organizational Behavior, Global Edition

  • 3 Emotions

  • What is the difference between emotions and moods?
    Emotions are caused by specific events, whilst the cause of moods is often general and unclear.
  • What are the sources of emotions and moods?
    Personality, time of day (positive increases over the day), day of the week, weather, stress, sleep, exercise, age, and sex.
  • What is emotional labor?
    It's an employee's expression of organizationally desired emotions during interpersonal transactions at work.
  • What is emotional intelligence (EI)?
    It's a person's ability to perceive emotions in him or herself or others; understand the meaning of these emotions; and regulate his or her own emotions accordingly.
  • What is emotional suppression?
    Literally suppressing -- blocking or ignoring -- initial emotional responses to situations.
  • An ethic of emotion regulation is: "Acting like you are in a good mood might put you in a good mood".
  • Our understanding of emotions and moods can affect many aspects of OB: selection; decision making; creativity; motivation; leadership; customer service; job attitudes; deviant workplace behaviours; and safety and injury at work.
  • 4 Personality factors

  • What is personality?
    Sum total of ways in which an individual reacts to and interacts with others.
  • What's the most common way of measuring personality?
    Through self-report surveys.
  • People in individualistic countries like the United States and Australia trend toward self-enhancement, while people in collectivistic countries like Taiwan, China, and South Korea ten toward self diminishment.
  • What is the most widely used personality-assessment instrument in the world?
    The Myers-Briggs Type Indicator (MBTI), a personality test that taps 4 characteristics and classifies people into 1 of 16 personality types.
  • What is the Big Five Model about?
    It underlies the five parts that are most of the significant variation in human personality.
  • What are the five parts of the Big Five Model?
    Conscientiousness, Emotional Stability, Extraversion, Openness to Experience, Agreeableness.
  • What is the Dark Triad?
    It is a constellation of negative personality traits consisting of Machiavellianism, narcissism, and psychopathy.
  • What is self-monitoring?
    A personality trait that measures an individual's ability to adjust his or her behavior to external, situational factors.
  • What is a proactive personality?
    People who identify opportunities, show initiative, take action, and persevere until meaningful change occurs.
  • What are core self-evaluations (CSEs)?
    These are bottom-line conclusions individuals have about their capabilities, competence, and worth as a person. Positive like themselves, negative don't.
  • What is the situation strength theory?
    A theory indicating that the way personality translates into behavior depends on the strength of the situations.
  • The four components of situation strength are clarity, consistency, constraints, and consequences.
  • What is the Trait Activation Theory (TAT)?
    A theory that predicts that some situations, events, or interventions 'activate' a trait more than others.
  • What are terminal values?
    Desirable end-states. These are the goals a person would like to achieve during a lifetime.
  • What are instrumental values?
    Preferable modes of behavior, or means of achieving the terminal values.
  • What does the Person-Job Fit theory describe?
    The effort to match job requirements with personality characteristics.
  • What does person-organization fit means?
    People are attracted to and selected by organizations that match their values.
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Latest added flashcards

What does person-organization fit means?
People are attracted to and selected by organizations that match their values.
What does the Person-Job Fit theory describe?
The effort to match job requirements with personality characteristics.
What are instrumental values?
Preferable modes of behavior, or means of achieving the terminal values.
What are terminal values?
Desirable end-states. These are the goals a person would like to achieve during a lifetime.
What is the Trait Activation Theory (TAT)?
A theory that predicts that some situations, events, or interventions 'activate' a trait more than others.
What is the situation strength theory?
A theory indicating that the way personality translates into behavior depends on the strength of the situations.
What are core self-evaluations (CSEs)?
These are bottom-line conclusions individuals have about their capabilities, competence, and worth as a person. Positive like themselves, negative don't.
What is a proactive personality?
People who identify opportunities, show initiative, take action, and persevere until meaningful change occurs.
What is self-monitoring?
A personality trait that measures an individual's ability to adjust his or her behavior to external, situational factors.
What is the Dark Triad?
It is a constellation of negative personality traits consisting of Machiavellianism, narcissism, and psychopathy.