Summary Intercultural Communication: Global Cultures and Contexts

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ISBN-13 9781446285916
115 Flashcards & Notes
5 Students
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This is the summary of the book "Intercultural Communication: Global Cultures and Contexts". The author(s) of the book is/are Shuang Liu, Zala Volcic & Cindy Gallois. The ISBN of the book is 9781446285916. This summary is written by students who study efficient with the Study Tool of Study Smart With Chris.

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Summary - Intercultural Communication: Global Cultures and Contexts

  • 1.2 Contributors to cultural diversity

  • What are the five contributors to cultural diversity?
    1. Advanced technologies
    2. Modern transport systems
    3. Global economy
    4. International business transactions
    5. Mass migration
  • What is the most significant contributors to our multicultural environment?
    The ever-increasing flow of people through mass migration and international exchange.
  • 1.2.1 Advanced technology and transport system

  • What is meant by globalization?
    Globalization is the process of increasing interconnectedness between societies, so that events in one place of the world have more and deeper effects on people and societies far away.
  • How have advanced communication technologies influenced our lives?
    • Communicate regardless of distance and time
    • Relationships are affected. Even internet-based relationships.
  • 1.2.2 Global economy and business transactions

  • What is meant by global transformation?
    It refers to the worldwide economic and technological changes that influence how people relate to one another
  • What is an example of global transformation?
    You can buy an iPhone everywhere!
  • What is one of the most biggest economic and social challenges facing us today?
    Unlock the barriers of the acceptance of cultural diversity in the economy and society as whole.
  • What are two consequences of the global economy and business transactions?
    1. Businesses are expanding into world markets.
    2. Ethnic diversity within workplaces is continually changing the organizational composition of most parts of the world.
    3. Flow of migrant workers (as a results of economic transformation) leads to an increase in ethnic competition.
  • What challenge do we face in the business context of intercultural communication?
    Understanding the cultural tensions: conflicts in expectations, lack of communication competence and attitude problems such as mistrust.
  • 1.2.3 Mass migration and international exchange

  • What is the benefit of migration?
    It contributes to the social and economic development in the country of origin and destination.
  • What is the link between education and migration?
    A steadily increasing proportion of migrant populations are made up of international students.
  • 1.3.1 Multiculturalism

  • In which three ways can multiculturalism be approached?
    1. Implicit: visible symbols of cultural diversity
    2. Descriptive: society with different cultures
    3. Attitude: society's tolerance towards diversity and acceptance of equal societal participation.
  • What have been key issues of concern in all countries that receive migrants?
    Maintenance of nationalism and continuity of the mainstream culture.
  • What is the challenge of multiculturalism we face today?
    Promote intercultural understanding so as to reap the benefits of cultural diversity and reduce intercultural tensions.
  • 1.3.2 Building intercultural understanding

  • What is the biggest benefit of accepting cultural differences?
    Cultural diversity enriches each of us.
  • What is the difference between ethnocentrism and cultural relativism?
    ethnocentrism: seeing our culture as the central and best one
    cultural relativism: judge a culture by its context
  • Wat is the key factor for accepting cultural differences?
    Intercultural knowledge and intercultural skills.
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Latest added flashcards

Which body movements belong to kinesics?
Gebaren, lichaamstaal, gezichtsuitdrukking en oogcontact. 
What does the two-cultures theory say about communication of boys and girls?
Boys communicate to report (independence, status) and girls communicatie to rapport (human connection)
What are the differences between instrumental and affective communication styles?
Instrumental communication style => goal-oriented and sender-focused
Affective communication style => receiver and process focused
To which cultural dimension are personal and contextual linked to?
  • Personal style (emphasize the self, informal) => individualistic
  • Contextual (status and role, formal) = > collectivistic 
In which cultural dimensions will you find a elaborate or succinct communication style?
  • High context => succinct style (rich, expressive language)
  • Low context => elaborate style
Which cultural dimension typically prefers indirect communication?
Collectivistic cultures for harmony.
What four communication styles are identified by communication theorists?
  1. Direct/indirect communication styles
  2. Elaborate/succinct communication styles
  3. Personal/contextual communication styles
  4. Instrumental/affective communication styles
What are the two version of the Sapir-Whorf hypthesis?
  • Linguïstische determinatie, de sterke versie waarin taal iemands denken en werkelijkheid bepaalt;
  • Linguïstische relativiteit, de zwakkere variant waarin taal het denken slechts beïnvloedt, maar niet volledig determineert.
What is the Sapir-Whorf hypothesis?
De Sapir-Whorfhypothese (ook wel de hypothese van linguïstische relativiteit genoemd) stelt dat de specifieke taal die we spreken invloed heeft op de manier waarop we denken over de werkelijkheid. 
Why is language an essential part of formal education?
Language may be natural behaviour, but it still has to be carefully nurtured.