Samenvatting - Introduction to Management

• 1.1 Working today

• Talent:

  Intelectual capital: is the shared knowledge of a workforce.

  = competency * commitment.

  commitment = willingness to work hard.

  competency = talents and capabilities

  Knowledge worker: critical thinker

• What group of workers does Shamrock oganization works with

  full time and long-term

• What happens in a free-agent economy?

  people often change jobs

• What are open systems?

  Organizational ernvironment, to transform resource inputs into product output.s

   

• wat is het doel van een organisatie?

  • goederen en diensten te leveren
  • waarde toevoegen in de samenleving
  • In behoefte voorzien

   

• Technology: Tech IQ

  Globalization

  ethics

  Workforce Diversity: differences between workers

   

  organization = collection of people working toghetter to achieve a common goal/purpose.

  • menselijke samenwerking
  • Doelgericht
  • Gericht op continuïteit

   

   

   

• What is a manager?

  Person who supports activates and is responsible for the work of others

• Levels of managers?

  Board of directors

  top managers

  Middle managers:

  Team leaders

• Function of linemanager?

  Responsible for the direct contribution to the organization's outputs

• Staff managers: technical expertise to advise and support linemanagers

  Functional manager is responsible for 1 area such as: Finance, marketing.

  General manager: responisble for several functional areas.

   

  Administrator is manager of a non-profit organization

   

• Organisatie is succesvol wanneer:

  Er waarde toevoeging plaats vindt

   

  Wanneer vindt waarde toevoeging plaats:

  • Behalen van winst
  • Voegen welvaart in de samenleving toe

   

• What does a corporate government do?

  holds top managers accountable for organizational performance

• 

• 1.1.1 talent

• Talent:Intellectual capital = collective brainpower/shared knowledge of a workforce

• 1.1.2 technology

• Tech IQ = ability to use technology and stay informed on the latest technology
  

• 1.1.3 globalization

• What is globaliztion?
  

  Worldwide interdependence or resource flows, product markets, and business competition
  

• 1.1.4 ethics

• Ethics: what is good and wrong
  

• 1.1.5 diversity

• Workforce diversity: differences among workers; age ethnicity, regligion etc.
  

• 1.1.6 careers

• Shamrock organization: core group of Full-time workers supported by part-time workers