Read the summary and the most important questions on Introduction to Management | 9781118324028 | John R. Schermerhorn, Jr.

• 1 The management Process

• 1.1 Working today

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• What group of workers does Shamrock oganization works with

  full time and long-term

• What happens in a free-agent economy?

  people often change jobs

• What are open systems?

  Organizational ernvironment, to transform resource inputs into product output.s

   

• What is a manager?

  Person who supports activates and is responsible for the work of others

• 1.2 Organizations

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• Administrative managementwhich are the 5 foundations of the 4 functions of management?

  1. Foresight - complete a plano of action for the future
  2. Organization -to mobilize resources to implement the plan
  3. Command - to lead, select and evaluate workers
  4. Coordination
  5. Control
     

• 1.3 Managers

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• Which 4 views are there of ethics?

  1. individualism view
  2. moral right view
  3. justice view
     
  4. utilitarian view
     

• Which manager fails to consider ethical consequences of the actions

  Amoral manager
  

• 1.3.2 Levels of managers

• there are 4 different levels of managers, which are they?

  1. top managers: Strategisch management
  2. middle managers: tactisch management
  3. First-line managers: Operationeel management
  4. Team leaders
     

• 1.3.3 types of managers

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• What types of managers are there?

  • Line managers: direct verbonden aan het produceren van the products and services.
    
  • Staff managers: give technical advise to support line workers
    
  • Functional managers: responsible for 1 area bv: finance
    
  • General managers: responsible for multifunctional units
    

• 4 External Environment and Organizational culture

• 4.1 The general or Macroenvironment

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• What does the General environment of organizations consists of?                               externe omgeving

  • economic
  • legal-political
  • sociocultural
  • technological
  • natural environment conditions