Samenvatting Organizational theory design and change

ISBN-10 0273765604 ISBN-13 9780273765608
456 Flashcards en notities
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Dit is de samenvatting van het boek "Organizational theory design and change". De auteur(s) van het boek is/zijn Gareth R Jones. Het ISBN van dit boek is 9780273765608 of 0273765604. Deze samenvatting is geschreven door studenten die effectief studeren met de studietool van Study Smart With Chris.

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Samenvatting - Organizational theory design and change

  • 1 Organization and Its Environment

  • Organization

    A tool people use to coordinate their actions to obtain something they
    desire or value.
  • Entrepreneurship

    The process by which people recognize opportunities to satisfy needs and then gather and use resources to meet those needs 

  • Value creation takes place at three stages: input (raw materials, money, human resources, information and knowledge), conversion (machinery, computers, human skills and abilities) and output (finished goods, services, dividends value for stakeholders)
  • Organization’s Environment (customers, shareholders, suppliers, distributors, government and competitors)
  • Organization Environment

    The set of forces and conditions that operate beyond an organization’s boundaries but affect its ability to acquire and use resources to create value. 
  • Economies of scale

    Cost savings that results when goods and services are produced in large volume on automated production lines. 
  • Economies of scope

    Cost savings that result when an organization is able to use underutilized resources more effectively because they can be shared across different products or tasks. 
  • Transaction costs

    The costs associated with negotiating, monitoring, and governing exchanges between people. 
  • Organization theory

    The study how organizations function and how they affect and are affected by the environment in which they operate. 
  • Organization structure

    The formal system of task and authority relationships that control how people coordinate their actions and use resources to achieve organization goals. 
  • Organizational culture

    The set of shared values and norms that controls organizational members’ interactions with each other and with suppliers, customers, and other people outside the organization. 
  • Organizational design

    The process by which managers select and manage aspects of structure and culture so that an organization can control the activities necessary to achieve it goals. Organizational design is about how and why various means are chosen. 
  • Organizational change

    The process by which organizations redesign their structures and cultures to move from their present state to some desired future state to increase their effectiveness. 
  • Contingency

    An event that might occur and must be planned for.
  • Competitive advantage

    The ability of one company to outperform another because its managers are able to create more value from the resources at their disposal. Increasingly, organizations are discovering that organizational design, change, and redesign are a source of sustained competitive advantage. 
  • Core competences

    Manager’s skills and abilities in value-creating activities. 
  • Strategy

    The specific pattern of decisions and actions that managers take to use
    core competences to achieve a competitive advantage and outperform competitors. 

  • External resource approach A method managers use to evaluate how effectively an organization manages and controls its external environment. Secure scarce and valued skills and resources from outside the organization.
    - Lower costs of inputs;
    - Increase market share or stock price;
    - Obtain high-quality inputs of raw materials and employees. 

  • Internal systems approach A method that allows managers to evaluate how effectively an organization functions and resources operate. Coordinate resources with employee skills creatively to innovate products and adapt to changing customer needs. - Cut decision-making time;
    - Increase rate of product innovation and increase coordination and motivation of employees;
    - Reduce conflict and time to market. 

  • Technical approach A method managers use to evaluate how efficiently an organization can convert some fixed amount of organizational resources into finished goods and services. Convert skills and resources efficiently into finished goods and services.
    - Increase product quality;
    - Reduce number of defects and production cost; - Reduce delivery time to consumer. 

  • Measuring effectiveness by organizational goals:
    1) Official Goals Guiding principles that the organization formally states in its annual report and in other public documents;
    * Mission: Goals that explain why the organization exists and what it should be doing 
    2) Operative Goals Specific long-term and short-tem goals that guide managers and employees as they perform the work of the organization. 
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Laatst toegevoegde flashcards

How do you call formal work groups of employees from across an organization's different functions that are empowered to direct and coordinate the value-creation activities necessary to complete different programs or projects?
Cross-functional teams
What are the three inside stakeholders?
  • Shareholders
  • Managers
  • Workforce
What are the five outside stakeholders?
  • Customers
  • Suppliers
  • Government
  • Unions
  • Community
How do you call a theory that studies how organizations can increase their ability to grow and survive in a competitive environment by satisfying their stakeholders ?
Institutional theory
What are the five stages of Weitzel and Jonsson's model of organizational decline?
  1. Blinded
  2. Inaction
  3. Faulty action
  4. Crisis
  5. Dissolution
How do you call a divisional structure in which a centralized set of support function services the needs of a number of different product lines?
Product division structure
How do you call the structure of a large organization that has many divisions and simultaneously uses many different types of organizational structure?
Hybrid structure
How do you call informing (by an employee) an outside person or agency, such as a government agency or a newspaper or television reporter, about an organization's (its managers') illegal or immoral behaviour?
How do you call managers who actively embrace the need to behave in socially responsible ways, go out of their way to learn about the needs of different stakeholder groups, and are willing to use organizational resources to promote the interests not only of stockholders but of the other stakeholders?
Proactive approach
How do you call the acknowledgment of the need to support social responsibility?
Accommodative approach